Upon placing your order for your custom jersey design, a customer service rep will get in touch with you via phone or email to discuss your custom design and ask for any inspirations and design files.
Once the designer starts designing your custom kit, the design fee is no longer refundable.
Your custom design is limited to 4 revisions, so we encourage you to be as detailed as possible.
After the 4th revision, there will be an additional 19.99 fee for additional 3 revisions.
Design fee is eligible for a refund upon placing a large order of 10 or more Cycling Kits (Jersey + Bib or 20+ Jerseys), however the additional revision charge for additional revision will not be refunded.
If Custom Design cannot be accommodated for / delivered, Bicycle Booth will gladly refund design fee / cancel request after phone call or email discussing design.
If you are looking to design a custom kit and lock in and take advantage of this offer, but provide details and design at a later date, you may do so, provided you let us know that you would like to keep the request on hold upon ordering.
All design requests put on hold will be refundable for 30 days. After 30 days the fee will no longer be refundable but the offer will still be valid.
Design fee can be cancelled or refunded if designer has not yet started working on your design. We recommend cancelling your order within 24 hours.
All logos and design ideas / inspirations to be provided by customer to help bring your ideas to life.